Privacy Policy

Last updated: December 2025

1. Introduction

Neige et Soleil ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website neigeetsoeil.world and use our services.

2. Information We Collect

2.1 Personal Information

When you submit a reservation request or contact us, we may collect:

  • Name
  • Email address
  • Travel preferences and destination interests
  • Preferred travel dates

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your reservation requests and inquiries
  • Provide you with information about winter tourism destinations
  • Improve our website and services
  • Send you promotional communications (with your consent)
  • Analyze website usage and trends

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

For more information about our use of cookies, please see our Cookie Policy.

5. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • With service providers who assist us in operating our website and conducting our business
  • When required by law or to respond to legal process
  • To protect our rights, property, or safety, or that of our users
  • In connection with a business transfer, such as a merger or acquisition

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Your Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR):

  • Right to access – You have the right to request copies of your personal data
  • Right to rectification – You have the right to request correction of inaccurate data
  • Right to erasure – You have the right to request deletion of your personal data
  • Right to restrict processing – You have the right to request restriction of processing
  • Right to object – You have the right to object to our processing of your data
  • Right to data portability – You have the right to request transfer of your data

8. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. Third-Party Links

Our website contains links to third-party websites (such as hotel booking sites and flight comparison platforms). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

Neige et Soleil

Email: contact@neigeetsoeil.world